The Punk Shop Policy
Hello Punk Family,
Below are a list of policies for the Punk Shop.
Reading Cancellations & Pricing
1.) There are NO refunds for canceled readings that are not rescheduled. If you happen to cancel last min or do not show up for a reading. I will reschedule with you One more time, but if you cancel after a second time you will Not be refunded.
2.) If I happen to cancel on my end due to an emergency, I will make sure I reschedule our session within 24 hours.
3.) Prices Are FIXED. I do offer KIarna payments as an option. Also, I offer discounts a few times a year, so stay up to date on my social media for news on this.
Damaged Items, Refunds, & Exchanges
1.) All items purchased are Final Sale. If you place an order this is what you get, there will be no exchanges or refunds.
2.) If an item arrives damaged you must notify me within 24 hours of receiving your order and send me pictures of the damage for a refund.
Anything after 24 hours I will assume was damage done on your end and will not be open for refunds.
3.) Many of my products are vintage and I detail if there is any slight wear or a chip. I will not give refunds or discounts for items under these circumstances. The item would have to be completely broken for any refund to be considered. Vintage is vintage.
1.) I try to ship out regular orders within 3-5 business days.
2.) With Pre-order spell candles and Florida water I will list in the item description a time frame of when they will be poured and a shipping info.
3.) Any candles purchased after the pre-order will be subject to longer delivery times. The pre-order is vital if you want your spell candles sooner than later.
4.) When you purchase an item you are in charge of tracking your order. Every purchase automatically receives an email of your shipping details. It will NOT be my responsibility to track your order and I will not be answering emails on shipping.
5.) Once an order is shipped it is out of my hands and up to the mail gods. If an order is delayed or missing, again this is out of my control, because I have done my part to send it out. You must contact the mailing vender to take care of this for you. I will Not be involved in this process.
Unsolicited Tarot & Astrology Advice
1.) One of my boundaries is NOT answering random DM's and email's about astrology and tarot. I find this rude and inconsiderate of my time and energy.
2.) If you are seeking counsel and have advise on something, please go to my Shop page and purchase a pendulum or tarot reading to have a personal session with me.